How it works
Getting Care in Japan: From First Enquiry to Follow-Up at Home
Six steps, one bilingual advisor throughout. You can start a conversation before you have chosen a treatment or a date.
Short answer
Getting care in Japan through us takes six steps: contact an advisor, a one-to-one conversation, records organized and translated for an initial physician review, consultation booked with a written quote, accompanied visit in Tokyo, and follow-up after you return. A first consultation can usually be arranged within 1–2 weeks of booking; autologous stem cells and NK cells usually take two trips (about 3–4 and 2–3 weeks of culture), while PRP and infusions are usually done in one.
Six steps
Reach us by WeChat or the form
Tell us what you want to improve and roughly when you might travel. It is fine if you have not chosen a treatment yet.
After this step
Your advisor suggests where to start, usually within 24 hours.
One-to-one conversation
Your advisor learns about your situation, budget, and timing, and explains how the treatments differ.
After this step
You know which options are worth exploring and what to prepare.
Records reviewed by a physician
Your records and test reports are organized and translated into Japanese for an initial physician review of suitability and any extra tests needed.
After this step
You know the likely direction before you travel.
Consultation booked, costs confirmed
The consultation date, tests, treatment schedule, and written quote are confirmed before you book flights and hotels.
After this step
Time and cost are settled in advance.
Accompanied in Tokyo
Your advisor joins you at the clinic, interpreting through consultation, tests, and treatment.
After this step
No language barrier; you focus on talking with the physician.
Follow-up at home
We help relay how you are doing to the physician and plan any return visit in advance.
After this step
Someone keeps following up after treatment.
What we do for you
Medical decisions are the physician's. We take care of everything else.
Clarify your questions
Starting from your situation, we separate the options worth exploring from those that do not fit.
Recommend suitable clinics
Only clinics with verifiable registrations, with any working relationship disclosed upfront.
Translate and organize records
Test reports and history prepared in Japanese, the way physicians need them.
Booking and scheduling
Consultation, tests, and treatment arranged around your dates, including two-trip plans.
Accompanied at the clinic
Your advisor is present for consultation, tests, and treatment.
Follow-up after you return
We help coordinate feedback and any follow-up appointments.
How long to stay in Japan
Plans vary a lot by treatment. These are typical arrangements; the clinic and physician set the final schedule.
| Treatment | Trips | Notes |
|---|---|---|
| Autologous stem cells | Usually two | First trip: consultation, tests, fat collection. After about 3–4 weeks of culture, second trip for infusion or injection. |
| NK immune cells | Usually two | Culture takes about 2–3 weeks after the blood draw; or stay 2–3 weeks and complete it in one trip. |
| PRP | One | Prepared and injected the same day; allow 2–3 days with consultation and review. |
| Exosome and NAD+ infusions | One | Same day, and can fit around other plans. |
What to prepare before you travel
You do not need everything at once. Send your advisor the essentials and we can start.
What you want to improve
Focus on one or two things, such as knee pain, skin, hair, or immune health.
Rough travel dates
Which month, how many days, and whether two trips are possible.
Records and test reports
Recent check-ups, blood tests, imaging reports, and current medications — whatever you have.
Budget range
A rough budget helps your advisor suggest a suitable plan.
Frequently asked questions
How long from first contact to a consultation in Tokyo?
With records ready, a first consultation can usually be arranged within 1–2 weeks of booking. Start about a month ahead to allow time for translation and the physician's initial review.
Can I get in touch before choosing a treatment?
Yes. Most people are unsure how treatments differ at first. Tell us your situation and your advisor will help narrow it down.
Can I start before my travel dates are set?
Yes. We can organize your records and get an initial physician review first, then book once your dates are set.
Which clinic will you recommend?
We recommend based on your needs, and only clinics with verifiable registrations. We provide coordination for some clinics and disclose that upfront.
What if I do not speak Japanese?
You do not need to. A bilingual advisor is with you from booking and consultation to your clinic visit.
Do I need a medical visa?
It depends on your nationality, length of stay, and treatment. Japan has a dedicated Visa for Medical Stay; see our visa guide or ask your advisor.
Is it fine if I do not decide after the consultation?
Yes. The consultation is there to help you see clearly before deciding, and no one will push you to sign.
Book a consultation
Tell an advisor about your situation
Share your questions and when you might travel. An advisor will reply within 24 hours.